Answers every call
Calls get picked up day and night, including weekends and holidays. Callers hear a prompt, friendly answer instead of voicemail.
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An AI receptionist that answers every call, 24/7
Our AI receptionist is an AI answering service that picks up your business calls day and night. It books appointments and answers common questions, so callers get help even when you're busy, with a customer, or closed.
Free consultation: we'll show you where you're losing calls and what we'd fix first.
Last updated
(Quick answer)
What is an AI receptionist?
An AI receptionist is a voice assistant that answers your business phone calls, day or night. Ours picks up 24/7, books appointments while the caller is still on the line, and answers common questions using the services, hours, and details you give us. It suits businesses that miss calls when staff are busy or closed, so those callers get help instead of voicemail.
Who it's for
- Salons, clinics, and med spas that miss calls during appointments
- Contractors who are on job sites when the phone rings
- Restaurants and shops that get the same questions every day
- Businesses that get calls in the evening or on weekends
- Small teams without a full-time front desk
What affects the cost
- How many calls your business gets each month
- How many services, questions, and answers need to be set up
- Whether appointments need to be booked into your calendar
- How often your hours, prices, or services change
- Ongoing monthly review and updates
Every quote is based on your scope. Ask for one on the free consultation.
Good to know
An AI receptionist only knows what it's been set up with, so unusual or sensitive calls may still need a person. It works best when your services, hours, and answers are kept up to date.
(What we do)
What's included
Books appointments on the call
The receptionist books the appointment while the caller is still on the line. Interested customers don't hang up and call the next business on the list.
Answers common questions
Questions about your services, hours, and other details you provide get answered right away. Your staff spends less time on repeat calls.
After-hours coverage
Many customers call in the evening or on weekends. With 24/7 coverage, those calls can turn into bookings instead of missed chances.
(Compare)
AI receptionist vs virtual receptionist vs voicemail
Three common ways to handle calls you can't pick up. The right one depends on your call volume, budget, and how complex your calls are.
| Feature | AI receptionist | Virtual (human) receptionist | Voicemail |
|---|---|---|---|
| Answers after hours | Yes, 24/7 | Only during the hours you pay for | Takes a message only |
| Books appointments | Yes, using your booking rules | Yes, if given access | No |
| Answers common questions | Yes, from your FAQs | Yes | No |
| Handles unusual or emotional calls | Passes them to your team | Yes, a person can judge the situation | No |
| Many calls at once | Yes | Depends on staffing | One message at a time |
| How cost usually works | Typically a monthly plan | Typically per minute or per call | Little or no cost |
| Best for | Busy businesses that miss calls and want bookings around the clock | Calls that often need human judgment | Very low call volume |
Process
Our process, step by step
5 steps from the first conversation to results.
- Step 1
Discovery call
We learn how you handle calls and bookings today and where calls get missed.
- Step 2
Setup
We set up the receptionist with your services, hours, and answers to your most common questions.
- Step 3
Testing
We run real call scenarios and adjust the answers until they sound right for your business.
- Step 4
Go live
The receptionist starts answering your calls, and we watch closely during the first days.
- Step 5
Monthly review
Each month we review how calls went with you and update answers as your business changes.
(FAQ)
Common questions
How does an AI receptionist work?
When a call comes in, the AI receptionist answers, listens to what the caller needs, and replies in natural speech. It uses the information we set up with you, such as services, hours, and common answers. If the caller wants an appointment, it books one during the call.
How much does an AI receptionist cost?
Cost depends on your call volume, how many services and answers need to be set up, whether it books into your calendar, and how often your details change. Monthly review and updates are part of the service. Tell us how your calls work today and we'll give you a clear quote.
What is the difference between an AI receptionist and a virtual receptionist?
A virtual receptionist is a live person who answers your calls remotely, usually during set hours. An AI receptionist is software that answers every call at any hour, including several at once. A person handles unusual situations better; AI is always available and gives the same answers every time.
Will an AI receptionist replace my front desk staff?
It doesn't have to. Most owners use it to catch the calls staff can't get to, like during appointments, lunch, evenings, and weekends. Your team spends less time on repeat questions and more time with customers in front of them.
What happens when a caller asks something it wasn't set up for?
It can only answer from the information you've given it. During setup and testing, we plan for questions outside that list, and each monthly review shows which questions came up so we can add answers.
Can I change what the receptionist says?
Yes. When your services, hours, or answers change, we update them. We also go over call results with you every month.
Don't see your question?
(Next step)
Stop losing bookings to missed calls
Book a free consultation. We'll show you where you're losing calls and how an AI receptionist would fit how you work.
(860) 800-3365
Free consultation: we'll show you where you're losing calls and what we'd fix first.